Need help?
Email ganttmaker.support@gmail.com.
Describe what you were trying to do, what happened and which browser or client you used. You may attach a screenshot without private information. Do not send passwords, tokens or confidential projects.
The agent cannot find my projects
Open Connect with OpenAI in the browser containing your projects. Use the same OpenAI account you connected to the plugin and keep that tab open. Each browser or profile stores its own collection.
The link does not show my project
Open it in the browser and profile where you created the plan. A link identifies a local project: it does not contain a copy or move it to another device. To take it to another computer, export and import its JSON copy.
I cleared my browser data
Import a JSON copy you previously downloaded. The remote service does not keep a recoverable master copy of local projects.
An edit encountered a conflict
Ask the agent to read the project again before continuing. If a request timed out, first check whether the change reached the board to avoid duplicating it.
Gantt Maker support, published by Tomas Perrando (DataTomi).